Privacy Policy

The Association of Property Lenders is commited to protecting your privacy in accordance with the law. This privacy policy explains what information we collect about users of www.the-apl.com (the "Website") and how we will use it.

Please note that the Website contains links to other website which are outside our control and which are not covered by this privacy policy. Operators of such websites may collect information from you which may be used in a manner inconsistent with the The Association of Property Lenders privacy policy.

The Information We Collect

When you register to use the Website we need to know your name and email address and certain other details. We (or our agents or subcontractors) may check some of the information that you provide to us against third party databases to confirm that it is accurate. We may use this information to enable you to access the features of the Website and to configure the Website to provide you with the most useful information. The Website uses "cookies" (small pieces of information stored on your computer's hard drive by your browser) which enable us to personalise your use of the Website (for example by automatically filling in your password). Most browsers allow users to turn off the cookie function - this will not prevent you from using most features of the Website.

How We May Use Such Information

We gather this information to allow us to operate the features of the Website, including email updates, to personalise your use of the Website, to enable us to contact you in the event of queries and for security reasons. We may also use the information to communicate with you on any matter relating to the provision of the The Association of Property Lenders service in general.

On occasions we carry out surveys or other promotional activities which may be for our own benefit or for more general interest. Participation in any survey is entirely optional. We will store any information you provide and reserve the right to use it or distribute it to third parties as we wish. We may analyse user data to decide which users to include in any promotional campaigns we may run. We may also use aggregate information and statistics for the purposes of monitoring Website usage in order to help us develop the Website and our service and may provide such aggregate information to third parties.

From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may occasionally contact you including by post, email or telephone to ask you for your feedback and comments on our services. We may disclose any details as required by law or court order or in response to reasonable enquiries from law enforcement agencies.

We take reasonable precautions to ensure that any personal information which you provide is used only for the purposes set out in this policy. However, the internet is not a completely secure network and we cannot guarantee that such information will not be intercepted by other parties.

We (and any group companies) may also wish to provide you with information about special features of our web site or any special service or products which we think may be of interest to you. If you would rather not receive this information, please send a blank e-mail message to feedback@the-apl.com

We will not rent or sell your personal information, other than as part of a sale of the whole or a substantial part of the assets of The Association of Property Lenders, without ensuring that suitable arrangements are in place to protect your privacy (unless required to do so by law).

Updating Your Details

If any of the information that you have provided to The Association of Property Lenders changes (for example if you change your e-mail address) then please log in to the Website and update your profile.

Your Consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the web site, so that you may be aware of the information we collect and how we use it. Your continued use of the Website will signify your agreement to any such changes.

Because the internet infrastructure is global, the information you provide may be transferred to countries outside the European Economic Area ("EEA") that do not have similar data protection legislation during use as set out in this policy (for example, we may host the Website on servers located outside the EEA). However, we have taken the steps outlined above to try to improve the security of your information. Should we wish to transfer data for processing to a country outside the EEA we will ensure that suitable arrangements are in place to protect your privacy. By submitting your information you consent to these transfers.

How to Contact The Association of Property Lenders

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to feedback@the-apl.com

You have a right of access to personal data that is held about you. To obtain a copy of such information, please send an email to feedback@the-apl.com The Association of Property Lenders is entitled to charge a reasonable fee this service.